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Missed calls

Never lose a job to a missed call.

You're up a ladder, the phone rings, and the customer rings the next firm. Here are two ways I stop that: a text back to every call you miss, or an AI receptionist that answers for you.

Book a free 30-minute callNo obligation. You talk to Callum.

Most people who reach voicemail hang up.

A third of micro businesses failed to answer incoming calls, and 69% of callers who reached voicemail hung up without leaving a message (Moneypenny, 2016).

When you're on a roof, under a sink or driving, you can't pick up. The customer doesn't wait. They ring the next number on Google, and the job's gone before you've seen the missed call.

Option one: a text back to every missed call.

The simplest fix, and the cheapest.

On its own

Missed-call text back

£49a month

No setup fee. Keep your number. Cancel any month. Included in Trade Growth.

What it does
Everyone you miss gets an instant text in your business name. It asks what the job is and the postcode, and books a call-back.
What you do
Ring them back, already knowing the job.
Pays for itself when
One missed call a month turns into a job worth more than £49.
  1. 10:42 · Missed call while you're up a ladder
  2. Your business, by textSorry we missed you, we're on a job. What do you need, and what's your postcode? We'll ring you back today.
  3. CustomerGutter's leaking over the front door. M41.
  4. To youNew enquiry: gutter leak, M41. Call back by 1pm.
Sample conversation.

Option two: an AI receptionist that answers for you.

For when you want the call answered, not just texted back. Day or night.

Answers the call

AI receptionist

from£3,500

Fixed price, agreed before I start. Part of a system that handles the whole job.

See a 9pm leak handled
What it does
Answers in your business name and says it's your assistant, not a person. Gets the job, the postcode and a photo, checks your diary and books it in.
Emergencies
A leak at 2am gets marked urgent, the customer is talked through making it safe, and you get a summary straight away.
You stay in control
It only says what you've approved. Prices and anything unusual always come to you first.
Pays for itself when
It catches the jobs that come in when you can't answer.

Which one is for you?

Not sure? That's what the free call is for.

 Missed-call text backAI receptionist
When you miss a callThey get a text straight awayThe call is answered
What you getThe job and postcode, and a call-back bookedThe job booked in your diary, with a photo
Best forSole traders who ring back the same dayFirms with emergency or out-of-hours work
Cost£49 a month, no setup feeFrom £3,500, fixed price

Fair questions.

Will I keep my phone number?

Yes. The number on your van, your cards and Google stays exactly the same.

Will it sound like a robot?

It tells customers it's your assistant, not a person, and only says what you've approved. You try it on your own phone before it goes live.

What if it says something wrong?

You agree the wording before anything goes live, and prices or anything unusual come to you first. Every message is logged, so you can check it any time.

Do I need to be good with computers?

No. I set it all up and show you how it works. The bits that need you come to your phone.

Your 30 minutes

Stop losing jobs to the phone you can't answer.

Book a free 30-minute call

No obligation. You talk to Callum.