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Missed calls

Never lose a job to a missed call.

You're up a ladder or on a roof, the phone rings, and the customer rings the next firm. Missed calls get texted back, the job gets qualified and booked. A chat box on the site catches the ones who message instead.

Book a free 30-minute callEstimate missed calls

Most people who reach voicemail hang up.

A third of micro businesses failed to answer incoming calls, and 69% of callers who reached voicemail hung up without leaving a message (Moneypenny, 2016).

When you're on a roof, under a sink or driving, you can't pick up. The customer doesn't wait. They ring the next number on Google, and the job's gone before you've seen the missed call.

Your numbers

What's that in hours?

I can't tell you that from here. You can. Type how many calls you miss on a working day, how many minutes each one would take you, and how many days a week you work. I'll turn that into hours. It's a rough estimate, not a quote and not a fact about your trade.

Example numbers. Change any of them. Nothing on this calculator is sent to me.

A rough estimate from the numbers you typed.

Book the Free Website Check

Missed calls get texted back.

Missed calls and out-of-hours calls. The job is qualified and booked. On Growth and Autopilot.

Texted back

Missed calls texted back

Fixed setup plus a simple monthly plan, priced on your call. You keep your number.

See a 9pm leak handled
What it does
Texts back in your business name and is upfront that it isn't you. Gets the job, the postcode and a photo, checks your diary and books it in.
Emergencies
A roof leak at 2am gets marked urgent. They're told not to go on the roof, to put a bucket down if it's safe, and to keep clear of electrics near the water. You get a summary straight away.
You stay in control
It only says what you've approved. Prices and anything unusual always come to you first.
Where it sits
Growth and Autopilot. Prices on your free call.

If they message instead of ringing.

A chat box on your site takes website and WhatsApp enquiries. It's on every plan, with the website.

Every plan

A chat box on your site

Prices on your free call. Handed over from day one if you pay upfront, or after your 12th monthly payment: a full copy of the files and code, or the site moved into an account in your name. The chat box runs on the monthly plan.

What it does
A message in your business name asks what the job is and the postcode, and books a call-back or uses the same diary rules as the missed calls.
What you do
Ring them back, already knowing the job, or let the booking stand if you've approved that.
  1. 10:42 · Missed call while you're on a roof
  2. Your business, by textSorry we missed you, we're up on a roof. What's the job and your postcode? We'll ring you back today.
  3. CustomerGutter's leaking over the front door. BL3.
  4. To youNew enquiry: gutter leak, BL3. Call back by 1pm.
Sample conversation.

Which one is for you?

Not sure? That's what the Free Website Check is for. No prices on this page.

 Chat boxMissed calls texted back
When you miss a callThey can message, and get a replyThey get a text back
What you getThe job and postcode, and a call-back bookedThe job booked in your diary, with a photo
Best forEnquiries that start on the website or WhatsAppFirms with storm, leak or out-of-hours calls
Where it sitsEvery plan, with the websiteGrowth and Autopilot

Fixed setup plus a simple monthly plan, priced on your call. See the three plans.

Fair questions.

Will I keep my phone number?

Yes. The number on your van, your cards and Google stays exactly the same.

Will customers know it isn't me?

It is upfront that it isn't you, and only says what you've approved. You try it on your own phone before it goes live.

What if it says something wrong?

You agree the wording before anything goes live, and prices or anything unusual come to you first. Every message is logged, so you can check it any time.

Do I need to be good with computers?

No. I set it all up and show you how it works. The bits that need you come to your phone.

Your 30 minutes

Stop losing jobs to the phone you can't answer.

Book a free 30-minute call

No obligation. You talk to Callum.

Call 07460 038202 WhatsApp Email Callum